There is a loose commonality in the usage but the term "lowest common denominator" as used here is not the mathematical term. It means the LCD in maths (used for simplifying fractional arithmetic) and it also means the "basest form of something which all members of a population are able to comprehend/use". Lowest common denominator is a phrase with different meanings in different contexts. Hence the way people are reacting.Įdit: wow, mhurron, why not interact with what people have actually written in its full and intended context instead of assuming the worst about people and knocking over a strawman? Poor communication started the problems here with this customer so it is an especially touchy subject for Adobe.
If you're not good at it, that reflects on you and your company and the seriousness with which they take the customer care function. On the other hand, if you're working in customer care, written and verbal communication is your thing. I'm very sympathetic to an engineer or scientist having issues like this, perhaps working in fields where people from all over the world will be working together. > I think a lot of time is wasted on perfecting spelling/grammar because of comments like the one above. If public communication isn't your thing, how hard is it to find someone to proofread your message when you're working at a corporation? In either case he's not the person Adobe should have handling a PR situation. I assume Scott's either dumb or careless. Are you having difficulty understanding Scott's message or intent?
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